Job Designation: Customer Service Executives
Experience: 0-2 years
This job involves extensive communication with customers/passengers at the airport for booking, reservations, ticketing and handling customer, complaint handling, screening, frisking and overall safety and security of passengers.
Education:Graduates (including candidates who have appeared for their final year exams and awaiting results).
Excellent Communication skills,
Ability to work in a dynamic and challenging environment is essential.
Willingness to work in a 24x 7 environment which requires working in shifts, including night shift.
Fluency in English and Hindi is an essential criterion.
SpiceJet’s mission is to become India’s preferred low-cost airline, delivering the lowest air fares with the highest consumer value, to price sensitive consumers. We hope to fulfill everyone’s dream of flying!
With India’s economic and business growth, the percentage of traveling population is burgeoning. More and more Indians are traveling for both business and pleasure and everyone needs to save both time and money. SpiceJet’s vision is to adress that and ensure that flying is for everyone.
The power to fly for everyone
With a dynamic fare structure, SpiceJet offers fares that are affordable and significantly lower than most airlines. With contemporary interiors, modern graphics and vibrant colours, SpiceJet is very much like today’s traveler – practical yet stylish. A SpiceJetter will feel ‘this is the smart, international way to travel, I’ve made the smart choice’. SpiceJet is committed to make sure you feel good at the end of a flight, arriving at your destination – fresh and on time.
The power of technology
SpiceJet’s new generation fleet of aircraft is backed by cutting edge technology and infrastructure to ensure the highest standards in operating efficiency. With maintenance support by KLM and state of the art technology from world leaders like Star Navigation, Russell Adams and Tech Log there will be no compromise on safety, reliability or on-time travel. The company has tied up with Navitaire the world’s renowned low-cost support for reservations and revenue management. E-booking and e-ticketing facilities are available online along with tele-booking.
The power of performance.
From aircraft to crew and ground staff the focus is on performance. Each SpiceJet employee is groomed to be smart, friendly, efficient and well-informed, ensuring that any interaction will make you feel welcome and looked after. Experienced pilots, well-trained cabin crew will make every flight a comfortable one. The philosophy is no-frills but high-performance.